If you do not recognize a charge on your credit card, open a support ticket, live chat, or call us at 1-866-330-1272.
Please provide as much information as possible including:
- Your name
- Order number
- The email address you used to place your order.
Please allow us one business day to investigate before initiating a chargeback with your bank. Banks charge us a fee for each chargeback and we would like to avoid a fee. Once we finish our investigation, we will explain the reason for the charge or refund your credit card.
Follow Bargain Balloons on social media
for information, updates, tips, DIY ideas, and much more!