If you received a damaged balloon hand pump, please open a support ticket so we can further look into the issue. A customer service agent will get back to you as soon as possible during our operating hours.
Please include the following information in your email or ticket-
- Order number
- Product code.
- Quantity of the damaged item/s.
- Any other additional information that may help us.
Please read the following article on Balloon Hand Pumps to make sure you are using the correct hand pump. Not all hand pumps inflate all sizes of balloons.
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