If you have received any damaged balloon/s in your order, please open a support ticket and a customer service agent will further assist you.
Please include the following information in your email or ticket-
- Order number
- Product code/description
- Quantity of damaged item/s
- Detailed description of the damage
- Any additional information that may help us
Your inquiry will be assigned to one of our customer service representatives and they will get back to you during our hours of operation.
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