AirWalker Balloons include several pieces that attach together with adhesive and weights to anchor the balloon to the ground.
The package includes assembly instructions with a list of components. Before you open a support ticket, please verify that all components are included in the package. Double-check that no pieces fell out of the package, or were left in the package.
Please note Bargain Balloons does not manufacture or package AirWalker Balloons. If parts are missing, please open a support ticket and let us know your order number, name, product code of the AirWalker, and the missing part(s).