Please try these first. If you still cannot login please open a support ticket.


  • Make sure you are using the email address you used to place your order.
  • Your password is case sensitive. If you have trouble logging in try copying a pasting the password from the email sent to you that includes your password. Make sure you are not copying any extra spaces. You may change your password to your own desired password once logged in.
  • Your may not be entering the correct password. Try retrieving your password here.